Customer Help Center

• Main services The center offers general information, lost children, paging service, dispensary and lost & found service.
• For inquiries 02-500-7335, 7337, 7338
  Dispensary: 02-500-7829

Lost & Found Service

• Fee KRW 500 for small items / KRW 1,000
• Operation Hours Same as the zoo operation hours per day
  ※ Additional charge if the lost item is not collected on the day.
• For inquiries 02-500-7338

Toilet

Nursery

• Main Services Diaper changing station, potable water, microwave oven, etc.
• For inquiries 02-500-7335

Baby Carriage & Wheelchair Rental Service

• Rental fee for a baby carriage Standard KRW 4,000 per day (~15kg), / Deluxe KRW 7,000 per day(16~20kg)
  *Authentication of personal ID required.
• Wheelchair rental fee Wheelchair (KRW 5,000 won per day)
  Electric wheelchair (KRW 10,000 per day)
  *Authentication of personal ID required.
• Electric wagon rental fee KRW 30,000 per day
• For inquiries 02-500-7193
  ※ Rental may not be possible in rainy weather due to safety reasons such as slipping accidents.